Tulip Thai, Beaconsfield (Thai Cuisine) - Order online from our menu

"Had a terrible experience tonight. I ordered 5 dishes for delivery and only received 4. When I called to let your restaurant know that we had part of our order missing, I was told that I could go pick it up myself, have a free meal next time, or wait until later because they were “too busy” at the time. The point of delivery is to have your meal brought to you so we decided to wait, meaning that someone was to eat alone later. Besides that, our other meals were undercooked and cold. Our request for an item being removed from a dish was ignored, making me worried that the dishes I asked to be gluten free could also have been wrong too. The standard of food was quite bad compared to our past experiences. When the missing meal was delivered the order was under a different name however we did get the meal plus an extra, but it was a chicken dish when I had written on the order that all meals were to be vegetarian, so it is just going to waste. I understand that it can be stressful when it’s busy but I’d rather food at a better standard that took longer. Felt like we were more of a burden on the restaurant tonight! Will definitely be considering other restaurants first in the future.

"A gem in Beaconsfield. Brought family who was greeted by a cozy, warm and elegant ambience. We had our fill with an average of $25 per person. It is BYO. The best option is to cross the road to the bottle shop to get reasonable wine options. For instance, house chardonnay is $9.50. Too pricey! Food was above average. A gem as I said. Ambience was excellent. They should bring down their wine list prices! Ginger fish was okay. Fillets not whole fish. Coles stuff. Nothing of the whole fish that is steamed succulently in restos at Chinatown.

"Ordered dinner tonight. Delivery driver drove around in circles for 20 minutes looking for my house despite very specific instructions. When he arrived he walked in through my backyard to the back door instead of front door. Food was cold when he got here and I told him I was going to call the restaurant. He doubled down and told me it was hot (it very definitely wasn't) and begged me not to call. I called the restaurant who told me they would make another one but I would have to come and pick it up! Completely defeating the purpose of ordering delivery in the first place. Never ordering from here again. Terrible customer service and delivery drivers who can't find houses within a few km of the shop.

"When my entire that I paid for did not arrive I rang this company. There response was ring Uber. Well Uber did not cause the problem. I will be taking action in the small claims tribunal, not ordering form you again and I implore others not to do so. Timbarra thai aNd Berwick Thai are soooo much better than this place!

"Everything was excellent - ambience, service, food and price was ok too. Cream cheese wontons are something a bit different and were a nice dish.